Here we go again - Amazon has stepped up the game to deliver at the doorstep, even if the customer is not at home, which will be a test for the ultimate trust into the online giant's services. Delivery is also the name of the game in Europe. France's Leclerc bets on click & collect in Poland and a beauty retailer debuts with its service in London.




Thursday, 26 October 2017





Hello ,

Here we go again - Amazon has stepped up the game to deliver at the doorstep, even if the customer is not at home, which will be a test for the ultimate trust into the online giant's services. Delivery is also the name of the game in Europe. France's Leclerc bets on click & collect in Poland and a beauty retailer debuts with its service in London.




USA


Key to deliver ▪ Amazon is stepping up its home delivery options with the launch of Amazon Key, a lock-and-camera service that enables Prime members to receive packages inside their homes, even if they aren't there. The service takes a direct hit at Walmart, which began testing a similar strategy last month.



E-commerce shakeup ▪ Walmart is appointing new leaders within its digital home group, a move that is expected to spur growth across the division. The retail giant announced Scott Doughman as president of its Hayneedle division and Anthony Soohoo as a VP and general manager.



Good spirit ▪ Coca-Cola has posted better-than-expected results for the third quarter as US sales rose on higher demand for Sprite, tea and coffee. In time for the antipodean summer, the softdrink giant has launched a low-sugar raspberry version, specifically developed for Kiwis and only available in New Zealand.




Europe


Strong Ceconomy ▪ The German consumer electronics retailer reported a robust sales growth in its fiscal fourth quarter, helped by new product launches and expansion online. Ceconomy, which split from retail group Metro in July, beats the estimates and enjoyed quarterly sales of EUR 5.3 billion.



Supply chain improvement ▪ Migros-owned supermarket operator Tegut is piloting new software to avoid out-of-stocks in collaboration with Nestlé and IT vendor POS Tuning. It is likely that a wider rollout may follow at Tegut says LZ Retailytics as the software is a sensible addition to retailer's tech landscape.



Delivery issues ▪ French cooperative Leclerc has decided to favour a click & collect offer in Poland as the company reckons the market is not ready for its popular Drive solution. In Britain, Feelunique is the first online beauty retailer to introduce same-day delivery in London.



Chocolate compromise ▪ Switzerland's Toblerone has won a legal battle forcing Poundland to redesign its similar looking chocolate bar, which was originally proposed as a response to a backlash from customers over Toblerone's new bars, which contained less chocolate for the same price.




Asia & Australasia


Cashless Philippines ▪ Alibaba's Ant Financial and Globe Telecom have rolled out a new cashless payment option in the island nation. The service allows consumers to buy goods and services by scanning codes with their mobile phones. The platform is similar to Alibaba's Alipay.



Slow Coles ▪ Australian retail giant Wesfarmers has reported a first-quarter update. Intense price competition took its toll on supermarket division Coles, but it promises to bounce back in 2018. Home improvement division Bunnings enjoyed boosting sales in Australia, but the UK expansion of the chain shows some worrying signs.




What to watch


Controlling farmers ▪ The world's 1.4 billion farmers are 'in the hands of a few large multinational groups that dictate market rules', warns the Ipes Food report by Italian lobby group Coldiretti. It adds that this practice puts consumers' freedom of choice at risk.



Local food trends ▪ Selling fresh produce through online platforms, and bringing pre-ordered, farm-fresh fruits and vegetables and other groceries directly to customers’ front doors enjoys increasing popularity in the US. Have a glimpse at a few of these trendy innovators.