Alibaba’s Tmall is rolling out a new reward system for faithful customers. Sainsbury's has revealed a packaging initiative to cater to its queasy customers. And Amazon has expressed interest in a ‘voice sniffer’ algorithm to eavesdrop on the things you like. Enjoy the read.




Monday, 16 April 2018





Hello ,

Alibaba’s Tmall is rolling out a new reward system for faithful customers. Sainsbury's has revealed a packaging initiative to cater to its queasy customers. And Amazon has expressed interest in a ‘voice sniffer’ algorithm to eavesdrop on the things you like. Enjoy the read.




US & Canada


Innovative shifts ▪ Amazon has recently filed a patent for technology that would allow digital assistant ‘Alexa’ to listen to conversations and identify trigger words to improve targeted advertising. The online giant has also aligned with Israel’s Partner TV so that Amazon Prime Video can be accessed in Israel.



Troubled waters ▪ Sears will close its last department store in Chicago, the city where the company has been based for over a century. Best Buy’s CEO Hubert Joly has fronted up to explain the decision to close all of its 250 small-format mobile stores. And Bed, Bath and Beyond’s shares continue to drop.


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Europe


Ups and downs ▪ Embattled fashion retailer American Apparel is set to relaunch in the UK following its hasty exit in 2016. Meanwhile, Debenhams is expected to report a bleak profit line in its latest results, as the British company continues its struggle to stay afloat.



Packaging perfection ▪ Sainsbury’s is pandering to seemingly squeamish millennials and has released touch-free meat packs that allow customers to ‘rip and tip’ meat products directly into a pan without touching it.



Ambitious investments ▪ Finland's K Group has launched an online wholesale foodstore, optimised for mobile use, showcasing a selection of 6,000 items. Meanwhile, Portugal’s Sonae bets on physical expansion. The grocery chain plans to open 70 new Continente Modelo proximity stores, creating around 3,000 new jobs.




Asia


Reaping rewards ▪ “Luxury Pavilion Club” is Tmall’s new loyalty strategy that allows brands to create individualized online and offline rewards for its top customers. Special gifts, meet and greets with celebs and exclusive member events are all on the cards for frequent and loyal consumers.



On the rise ▪ Business is booming for Taiwanese chip-maker, Aspeed. The ever-increasing demand for artificial intelligence means the company now controls 60% of the international market with the likes of Google, Facebook and Alibaba among its top customers. AI is being touted by some experts as the key to unlocking successful retail in the near future.



Good gains ▪ Japanese fashion chain Fast Retailing Group, has seen its profit margins skyrocket by over 30%, with sales also up by 16%. International business by company brand Uniqlo is seen as the driving force behind the impressive increases.




Weird and Wonderful


Paw power ▪ Amazon goes above and beyond as a pet-friendly workplace, with over 6000 dogs sharing the office buildings with human employees. The Seattle-based headquarters is fit for purpose and has water stations, fake fire hydrants and pup treats at every desk. Woof!



All in it together ▪ An innovative Belgian supermarket has embraced community spirit and is essentially run by its customers. The non-profit store also has a new approach to fair trade and the way it deals with suppliers. Click here for the short video clip.