An Indian billionaire has entered the fracas for e-commerce domination and plans to challenge Walmart with a new platform. Meanwhile, the UK’s Customer Satisfaction Index has been released and shows Amazon as king in the top spot, while Iceland has leap-frogged its way to top the supermarket rankings. The news is not so great for British discounter Poundworld, whose rejection of a rescue bid could result in 3000 job losses. Enjoy the read and have a good weekend.




Friday, 06 July 2018





Hello ,

An Indian billionaire has entered the fracas for e-commerce domination and plans to challenge Walmart with a new platform. Meanwhile, the UK’s Customer Satisfaction Index has been released and shows Amazon as king in the top spot, while Iceland has leap-frogged its way to top the supermarket rankings. The news is not so great for British discounter Poundworld, whose rejection of a rescue bid could result in 3000 job losses. Enjoy the read and have a good weekend.




Europe


Top scores ▪ Iceland has surpassed all the other UK supermarkets for customer satisfaction. Waitrose and Aldi gained second and third place respectively, while the big four supermarkets languished in bottom placings. Meanwhile, Amazon took the chief spot overall.



Bleak times ▪ Poundworld administrators have rejected a rescue bid from founder Chris Edwards, a move which puts 3000 jobs back in jeopardy. Meanwhile, the administrators of UK fashion brand Calvetron will wind down all of its operations after failing to find a buyer, leading to the loss of 600 retail jobs.



Clothes hunt ▪ French start-up Tagwalk has set its sights on becoming the ‘Google of Fashion’ and has created fashion’s first search engine, complete with a host of filters including brand, fabric, colour and trend. The company has 25,000 users who access the site on average 3 times a week.




Asia


High stakes ▪ India’s richest man is taking on Amazon and Walmart in the battle over e-commerce in India. Mukesh Ambani, billionaire chairman of Reliance Industries, outlined at the company’s annual meeting a plan to create a platform that incorporates online and traditional shopping.



Smart words ▪ Alibaba has launched a copywriting tool powered by artificial intelligence. The technology is simple to use, with advertisers only needing to insert a link to the product before multiple copy ideas are generated. Length and tone of the writing can also be dictated.



Eyeing China ▪ Thai billionaire Dhanin Chearavanont’s retail subsidiary CP, which operates 10,000 7-Eleven stores in Thailand, is looking at developing wholesale operations in China and India. The promising expansion is an attempt to capitalise on the potential consumers of these sizeable populations.



Ambitious plans ▪ Home Improvement retailer Mr DIY has plans to open over 130 new stores in Malaysia in the coming year. Meanwhile, Korean retail giant E-Mart is investing in electric car charging stations so that by 2021, installations of 1100 stations will be complete.




America


Go, go, go ▪ A second Amazon Go shop has been confirmed for Seattle and will be twice as large as the original store with a floor space of 3000 square feet. Meanwhile, the online heavyweight has plans to publish a holiday toy catalogue, mimicking traditional retailers.



Hot water ▪ Starbucks has once again come under fire for poor behaviour from its front-line staff, with a Philadelphia barista accused of mocking a man with a stutter. The flak the coffee colossus has received of late has seen its shares drop 12%, but this hasn’t deterred millennial backers who continue to invest.




Weekend reads


McFancy ▪ McDonald's Korea is trialling a new upmarket concept that may revolutionise the 'Golden Arches' as we know it. Staple menu items have been given a lavish make-over and include ingredients such as quinoa, brioche buns and truffle sauces, and are served with metal utensils.



Marketing magic ▪ Setting your brand apart from the competition often requires some out of the box thinking. Check out these quirky and unexpected methods of unique branding that will resonate with consumers.