E-commerce again dominated the headlines, as Walmart continued its aggressive push in that space, launching its own tech incubator to nurture start-up businesses. Meanwhile, Ebay promises three-day delivery to compete with arch-rival Amazon and Alibaba is going green. Get informed about the latest developments in the industry and feel free to share the news.
USA & Canada
Walmart pushes e-commerce
The US big-box retailer is opening its own tech incubator in Silicon Valley. Dubbed store No. 8, it will invest into start-ups that cover all the digital buzzwords to get a foothold in emerging technologies. In other news, it was revealed that Walmart has plans for an in-store drone system.
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Target renews strategy
The Minneapolis-based retailer appointed Kroger veteran Jeff Burt its senior vice president of grocery, as it makes a renewed push to overhaul the business. Target also plans to bring its small-format store to New York, across the street from Macy's flagship.
Major shake-up at Tesco
The British retailer has announced significant changes to its exec lineup with international CE, Trevor Masters, stepping down after 38 years. His responsibilities will be split into two core areas to give greater focus to its Asian and Central European operations.
Improving customer experience
On the heels of its announcement to offer takeway delivery, British supermarket Morrisons is tapping into artificial intelligence to optimise product availability in collaboration with Blue Yonder. Over in Belgium, retail group Colruyt is launching one loyalty card for all its banners to better target customer needs.
Partnership for exotics delivery
Italian fresh produce import-export company Fratelli Orsero has teamed up with Amazon Prime Now to debut a range of exotic fruit under its new “ripe and ready” range. The range is packed in bags giving “functional advice” to consumers including some nutritional information.
Asia & Australia
India’s largest retailer, Reliance Retail, is set to invest heavily in expansion across the country. The group plans to expand its fashion, food, grocery and wholesale offerings and expects to open 200 fashion stores, a similar number of food and grocery stores and around 300 wholesale outlets.
Wine subs in for apple juice
New research by Which? has revealed the weird and wonderful substitutions online shoppers have received. According to the survey, Asda substitutes the most, followed by Amazon Fresh, Waitrose Deliver and Tesco Online.
A recent study has found that four in five consumers have been left frustrated by an unreliable retail experience. While the bulk of respondents expected consistency across their online and instore experiences, only 22% claimed to have enjoyed such practice.