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Retail Update - powered by LebensmittelZeitung
Friday, 31 March 2017

Hello, dear reader,
Yonghui and Rema, major retailers in China, are combining offline and online in their stores to offer a unique experience. Coffee chains Starbucks and Dunkin Donuts are also addressing the digital customer with their latest announcements. Enjoy the read and have a relaxing weekend.

Asia & Middle East
Store concepts in China   As consumers’ needs and requirements continue to evolve, Chinese supermarket operators such as Yonghui and Hema are aiming to change with them with a retail concept called O2O – or online-to-offline. Freshfruitportal took a close look at their latest outlets and compiled a photo gallery. Check it out.  ▪
Walmart commits to India   The American big-box retailer says that it is okay to only sell 'made in India' products in their planned stores in the country because imports don’t make sense. Prime Minister Narendra Modi signalled that he will decide by November whether India is prepared to ease strict rules on food retailers. ▪
Top highlight and most valuable knowledge platform
Meet leading international retail experts like Jacky Tang, Zhonggen Group, Silvio Kirchmaier, Umdasch Group, Victor Guo, Mall China or Wu Yanni, Penguin. Don't miss the opportunity to discuss methods for innovatively incorporate e-commerce into the changing retail landscapes. Attend the C-star-Retail-Forum from April 26 to 28 in Hall N5 at Shanghai New International Expo Center.
Zespri grows via Dubai   The New Zealand-based Kiwifruit marketer aims to increase its presence in the Middle East, India, and Africa. Its new office in Dubai is set to expand distribution across the region and to introduce more consumers to the variety of kiwis the company offers. ▪
High street strategies   As it continues to reinvent itself, department store chain John Lewis has confirmed there will be more redundancies as well as possible price rises. Meanwhile, Poundland will include discount clothing label Pep&Co into 100 of its stores in a bid to broaden its range. ▪
Business as usual at Booker   Ahead of its landmark merger with supermarket leader Tesco, cash and carry retailer Booker has recorded slowing sales in its final quarter. Revenues were hit by sluggish tobacco sales. The retailer insists that the merger is going ahead despite mounting opposition. ▪
Ferrero looks ahead   In an ambitious effort to boost sales and expand its global footprint, Italian candy giant Ferrero has announced Lapo Civiletti as its new boss, the first non-family chief executive in seven decades. The company ended the year with a 8.2% growth to consolidated sales of EUR 10.3 billion.  ▪
USA & Canada
Dollarama on a roll   As it posted stronger-than-expected results, Canada’s largest dollar-store chain announced plans to open 1,700 stores in the country — up from an earlier target of 1,400. The company will also start to accepting credit cards across all of its outlets. ▪
Kroger beats Whole Foods   America’s favourite organic grocery is losing millions of customers to supermarket chain Kroger according to Barclay. Nevertheless, the Cincinnati-based conventional retailer plans a 35% reduction in new-store development, store expansions and relocations in 2017. ▪
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Supervalu streamlines   The Minnesota-based supermarket company is combining the operations and merchandising staffs of two of its ailing retail chains, Shoppers Food & Pharmacy and Farm Fresh ahead of Lidl's anticipated entry in the region. As a result, a number of jobs will be eliminated. ▪
What to watch
Learning from Amazon   Food retailers should actively target Amazon Prime members, says market research firm GfK, because they are likely to become members of other store clubs. Meanwhile, the online powerhouse has added another perk for its Milwaukee members by partnering with Fresh Thyme for grocery delivery. ▪
Targeting coffee addicts   Starbucks will open a test store in its Seattle headquarter to find out how to best serve convenience-oriented customers, while Dunkin’ Donuts streamlines the mobile ordering process through a partnership with mapping and navigation app Waze. ▪

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