Winning over customers in an extremely intense competition environment is a major challenge for retailers. Aldi UK and Russia's X5 Retail have both partnered with specialists to broaden their offerings. US heavyweights bet on delivery options, and in Australia, Coles and Woolworths take to technology to gain momentum. Enjoy the read!




Tuesday, 18 June 2019





Hello ,

Winning over customers in an extremely intense competition environment is a major challenge for retailers. Aldi UK and Russia's X5 Retail have both partnered with specialists to broaden their offerings. US heavyweights bet on delivery options, and in Australia, Coles and Woolworths take to technology to gain momentum. Enjoy the read!




Europe


Successful partnerships ▪ German discounter Aldi has extended its relationship with logistics firm iForce to grow its online platform for nonfood products across Britain. Over in Russia, X5 Retail group has extended its alliance with Ozon to place 2,000 more parcel lockers in Pyaterochka stores.



Romanian revamp ▪ German hypermarket operator Kaufland has introduced a new concept in Bucharest that offers shoppers 'a completely modernized shopping experience inspired by shopping malls.' It includes several fresh choices such as sushi and sandwiches as well as ready-to-go food.



Investor concerns ▪ British electronics retailer Dixons Carphone has revealed that it expects profits to fall thanks to the challenging mobile phone market. Meanwhile, Sweden's H&M fails to win investors trust despite sales rising 6%. The fashion chain requires further investment to bolster its online business.




United States


Tech and top changes ▪ Ahold Delhaize has officially launched a new technology hub in Quincy near Boston. The building houses 200 IT associates that provide services for the multinational group's US supermarket chains. The retailer has also announced leadership changes at its banners Stop & Shop and Giant Food.



Delivery competition ▪ Dollar General has teamed up with FedEx to offer drop-off and pickup services for the courier at thousands of their stores. Dunkin' Brands is partnering with Grubhub to begin the rollout of a national delivery service called Dunkin’ Delivers. It was launched at more than 400 of the chain's restaurants in the New York area.



Driverless service ▪ Pizza chain Domino's will start providing autonomous deliveries to select customers who place online orders in Houston later this year. The company said that it will use the custom unmanned vehicle known as the R2 from robotics company Nuro.




Asia & Australia


Fresh initiative ▪ Amazon India is reportedly in discussions with Bengaluru-based supply chain company NinjaCart for a potential investment. The US online powerhouse, which was just named the most attractive employer brand in the country, wants to get a foothold in the fresh produce sector.



Decisions Down Under ▪ Supermarket major Coles plans to save AUD 1 billion by 2023 and looks to technology to offset costs and fight competitors such as Kaufland. Rival and market leader Woolworths also bets on tech as it encourages customers to try voice-activated shopping with the help of Google Home Minis.



Online tie-up ▪ Alibaba unit Tmall and American apparel and footwear giant VG Corporation, the parent company of brands such as Vans, The North Face and Timberland, want to deepen their partnership in China to help the latter targeting Chinese consumers and identify category growth opportunities.




What to watch


Battle for survival ▪ Spanish retailer Dia has missed a deadline to reach a deal for its debts, but its main shareholder, investment fund LetterOne, owned by Russian tycoon Mikail Fridman, keeps trying and negotiations are still ongoing. Click here for a timeline of the story so far.



First-class coffee platform ▪ Coca-Cola sees 'multiple revenue streams' after the successful acquisition of coffee chain Costa for USD 4.9 billion last year. The beverage giant said that it has developed a larger strategy for its coffee business and aims to build up multiple retail formats to broaden its portfolio.